Ray Ramu
About Ray Ramu
Ray Ramu serves as the Executive Vice President and Chief Customer Officer at Saia Inc., a position he has held since 1997. He holds a Bachelor of Science in Logistics Management from Bellevue University and a finance certificate from the American Management Association.
Work at Saia
Ray Ramu has served as the Executive Vice President and Chief Customer Officer at Saia Inc. since 1997. His tenure at the company spans 27 years, during which he has contributed to the organization's growth and customer relations strategies. Based in Johns Creek, Georgia, Ramu plays a pivotal role in overseeing customer service operations and ensuring customer satisfaction across the company's logistics and transportation services.
Education and Expertise
Ray Ramu holds a Bachelor of Science degree in Logistics Management from Bellevue University. He furthered his education by obtaining a Certificate in Finance from the American Management Association, completing a focused program that lasted 11 months in 2011. His educational background equips him with a strong foundation in logistics and financial management, essential for his role in customer service leadership.
Background
Ray Ramu's professional background is rooted in logistics and customer service management. His extensive experience in the industry has been instrumental in shaping his approach to customer relations at Saia Inc. His long-standing position within the company reflects his commitment to enhancing customer experiences and operational efficiency.
Achievements
Throughout his career at Saia Inc., Ray Ramu has been involved in various initiatives aimed at improving customer satisfaction and service delivery. His leadership in the customer service department has contributed to the company's reputation in the logistics sector. Specific achievements during his tenure include the implementation of customer-focused strategies that align with the company's operational goals.