Sara Smith
About Sara Smith
Sara Smith serves as a Customized Team Lead at Saia Inc. and has held various roles within the company since 2014, including Quality Assurance Specialist and Central Appointment Coordinator, accumulating extensive experience in customer service and account management.
Work at Saia Inc.
Sara Smith has been employed at Saia Inc. since 2014. She currently holds multiple roles including Customized Team Lead, a position she has held since 2019, and Quality Assurance Specialist. Additionally, she serves as a Customized Account Specialist since 2018 and as a Central Appointment Coordinator since 2017. Her work spans various locations in Georgia, including Atlanta, Johns Creek, and Gainesville.
Previous Employment Experience
Before joining Saia Inc., Sara Smith worked at Advanced Call Center Technologies as a Customer Service Representative from 2010 to 2012. She also gained retail experience as a Sales Associate at TJ Maxx from 2008 to 2010. These roles contributed to her customer service skills and experience in team environments.
Education and Expertise
Sara Smith completed her high school education at Parkview High School, earning a diploma from 2002 to 2006. She furthered her education at East Tennessee State University, where she studied Social Work from 2012 to 2016. This educational background supports her roles in customer service and team leadership.
Career Progression
Sara Smith's career at Saia Inc. reflects a steady progression through various roles. Starting as a Customer Service Representative in 2015, she has taken on increasing responsibilities, including her current position as Customized Team Lead. This trajectory demonstrates her commitment to professional growth within the company.