Shanay Brown
About Shanay Brown
Shanay Brown is a Line Haul Dispatcher with over a decade of experience at Saia Inc., where she has worked since 2014. Her career includes various roles in customer service and logistics across multiple companies, including FedEx and Old Dominion Freight Line.
Current Role at Saia Inc.
Shanay Brown has been serving as a Line Haul Dispatcher at Saia Inc. since 2014. In this role, she is responsible for coordinating and overseeing the transportation of freight, ensuring timely and efficient delivery. Her extensive experience within the company contributes to her effectiveness in managing logistics and dispatch operations.
Previous Experience at Saia Inc.
Prior to her current position, Shanay Brown held multiple roles at Saia Inc. She worked as a Customer Service Representative in the Call Center from 2008 to 2012, providing support and assistance to customers. She then transitioned to the GSS Department, where she worked from 2013 to 2014. Additionally, she was involved in the ProActive initiative for one year from 2012 to 2013.
Career Background in Logistics and Customer Service
Shanay Brown has a diverse background in logistics and customer service. She worked at Mercury Air Cargo as an Import/Export Customer Service representative from 1999 to 2000. Her experience also includes positions at Estes Express Lines as an OS&D Clerk from 2002 to 2008 and at Old Dominion Freight Line as a P&D Clerk from 2000 to 2002. These roles provided her with foundational knowledge in freight handling and customer relations.
Early Career and Administrative Experience
Shanay Brown began her career in the logistics field with a position at FedEx as a Package Handler from 2007 to 2009. She also worked as an Administrative Assistant for Fulton County Government for six months in 2008. This early experience helped her develop essential skills in organization and communication.
Educational Background
Shanay Brown attended Washington Prep High School from 1995 to 1998. Her education provided her with a foundational understanding that has supported her career in logistics and customer service.