Shanna D.
About Shanna D.
Shanna D. is a Customer Service Representative at Saia Inc. in the Boise Metropolitan Area, where she has worked since 2021, and she also creates custom handmade items in her spare time.
Work at Saia Inc.
Shanna D. has been employed as a Customer Service Representative at Saia Inc. since 2021. In this role, she operates remotely from the Boise Metropolitan Area. Her responsibilities include managing the scheduling of truck appointments for shipment pickups. She engages in problem-solving to assist both customers and staff, ensuring efficient service delivery.
Education and Expertise
Shanna D. completed her high school education at Nampa High School. Additionally, she studied at Lady Helen's School of Beauty, where she focused on Cosmetology. She obtained her cosmetology license after one year of study from 1986 to 1987. This educational background contributes to her skill set in customer service and personal endeavors.
Background
Before joining Saia Inc., Shanna D. worked as a Registrar at Mountain View Whisman School District from 1997 to 1999. This position provided her with experience in administrative tasks and customer interaction, which are beneficial in her current role in customer service.
Personal Endeavors
In addition to her professional work, Shanna D. creates custom handmade items as a personal endeavor. This creative outlet complements her customer service role and showcases her skills beyond her job responsibilities.