Pedro Cruz
About Pedro Cruz
Pedro Cruz is a Claims Adjuster at SAIF Corporation, where he has worked since 2020. He holds a Bachelor of Science in Business Administration with a focus on Management and Leadership from Portland State University.
Work at SAIF
Pedro Cruz has been employed at SAIF Corporation as a Claims Adjuster since 2020. In this role, he utilizes management reporting tools to identify opportunities for claim resolution and workflow modification. He participates in negotiation and mediation processes for claim settlements, consulting with policyholders and agents to discuss claims status and action plans. Cruz has the authority to establish reserves up to $35,000 and may be granted up to $20,000 in settlement authority. His work involves maintaining current knowledge of workers' compensation statutes, rules, and case law, ensuring compliance and effective claims management.
Education and Expertise
Pedro Cruz studied at Portland State University - School of Business, where he earned a Bachelor of Science in Business Administration with a focus on Management and Leadership. His academic tenure lasted from 2015 to 2018, during which he developed foundational knowledge in business principles and leadership strategies. This educational background supports his current role as a Claims Adjuster, where he applies his understanding of management practices to enhance claims processing and resolution.
Background
Before joining SAIF Corporation, Pedro Cruz held various positions at WinCo Foods, where he gained extensive experience in management and customer service. He worked as a Grocery Clerk from 2010 to 2013, progressed to Lead Clerk from 2013 to 2018, and served as a Manager Apprentice from 2018 to 2019. His final role at WinCo Foods was as an Assistant Manager for one month in 2019. This diverse experience in the retail sector contributed to his skills in team leadership and operational management.
Professional Development
Pedro Cruz has maintained his claims examiner certification, demonstrating his commitment to professional development in the field of claims adjustment. He actively keeps current knowledge of workers' compensation statutes, rules, and case law, which is essential for effective claims management. His ongoing education and training ensure that he remains informed about industry changes and best practices, enabling him to provide accurate and efficient service in his role.