Alan Smith
About Alan Smith
Alan Smith is a Bilingual Collector at Sallie Mae in Newark, Delaware, where he has worked since 2013. He holds a Bachelor of Science in Accounting from Binghamton University and is recognized for his performance among a large team of collectors.
Work at Sallie Mae
Alan Smith has worked at Sallie Mae as a Bilingual Collector since 2013, contributing over 11 years of service in Newark, Delaware. In his role, he is the only bilingual collector among approximately 450 collectors, which necessitates a comprehensive understanding of various team procedures to effectively address language barriers. He has consistently met monthly production goals, qualifying for incentive bonus pools in a fast-paced environment. His performance has ranked him among the top ten collectors in the entire branch.
Previous Experience at Caf
Before joining Sallie Mae, Alan Smith worked as a Facilities Coordinator at Caf (Construcciones y Auxiliar de Ferrocarriles) for a brief period in 2012. His tenure lasted for two months in Beasain, Basque Country, Spain. This experience contributed to his professional development and understanding of operational coordination.
Education and Expertise
Alan Smith earned a Bachelor of Science degree in Accounting from Binghamton University, where he studied from 2008 to 2012. He also pursued studies at Rutgers University. His educational background provides a solid foundation for his role in financial collections and enhances his analytical skills.