Amanda Jackson
About Amanda Jackson
Amanda Jackson is a Business System Support Project Manager at Sallie Mae, where she has worked since 2016. She has a background in business system analysis and holds bachelor's degrees from Old Dominion University and Indiana University-Southeast.
Current Role at Sallie Mae
Amanda Jackson serves as a Business System Support Project Manager at Sallie Mae, a position she has held since 2016. She operates out of Indianapolis, Indiana, where she manages various projects that support the business systems within the organization. Her role involves overseeing project implementation, ensuring system functionality, and collaborating with cross-functional teams to enhance operational efficiency.
Previous Experience at Sallie Mae
Prior to her current role, Amanda Jackson worked at Sallie Mae as a Business System Analyst from 2014 to 2016. During her tenure, she contributed to the analysis and improvement of business systems, focusing on optimizing processes and enhancing user experience. This two-year experience laid the groundwork for her subsequent promotion to project management.
Educational Background
Amanda Jackson earned her bachelor's degree from Old Dominion University, where she studied from 1999 to 2001. She furthered her education at Indiana University-Southeast, obtaining another bachelor's degree in General Studies from 2001 to 2003. This educational foundation has equipped her with the skills necessary for her roles in business systems and project management.
Career History Prior to Sallie Mae
Before joining Sallie Mae, Amanda Jackson held various positions that contributed to her expertise in system support and project management. She worked as a Program Director at Madison Area YMCA for eight months in 2004, where she managed programs and services. Following this role, she spent ten years at Navient as a System Support Analyst II from 2004 to 2014, focusing on system support and analysis.