Barbara Parker
About Barbara Parker
Barbara Parker is a Customer Service Representative at Sallie Mae, where she has worked since 2018. She has over 33 years of experience in various roles at the State of Delaware, including Data Processing Administrator and Information System Support Specialist.
Work at Sallie Mae
Barbara Parker has been employed at Sallie Mae as a Customer Service Representative since 2018. In this role, she is responsible for assisting customers with inquiries and providing support related to student loans. Her position involves addressing customer needs and ensuring a positive experience for clients in Newark, Delaware.
Previous Experience at State of Delaware
Barbara Parker worked for the State of Delaware for over two decades, holding various positions that contributed to her expertise in customer service and administrative support. She served as an Information System Support Specialist from 1997 to 2018, where she provided technical assistance and support for information systems. Prior to that, she worked as a Data Processing Administrator from 2014 to 2018, focusing on data management and processing tasks. Her career at the State of Delaware began as an Administrative Secretary from 1989 to 1997, where she managed office tasks and supported administrative functions.
Career Timeline
Barbara Parker's career spans several roles within the State of Delaware and her current position at Sallie Mae. She began her professional journey as an Administrative Secretary in 1989, progressing to an Information System Support Specialist in 1997. After 21 years in that role, she transitioned to a Data Processing Administrator from 2014 to 2018. Since 2018, she has been a Customer Service Representative at Sallie Mae, accumulating a total of over 30 years of experience in customer service and administrative roles.
Education and Expertise
While specific educational details are not provided, Barbara Parker's extensive experience in administrative and customer service roles demonstrates her expertise in these areas. Her work history reflects a strong foundation in data processing, information systems support, and customer relations, which are essential skills in her current role at Sallie Mae.