Brooke Washington
About Brooke Washington
Brooke Washington is a Collections Specialist at Sallie Mae, where she has worked since 2019. She has a diverse work history that includes roles in customer service, sales, and transportation.
Work at Sallie Mae
Brooke Washington has been employed at Sallie Mae since 2019 as a Collections Specialist. In this role, she is responsible for managing collections processes and ensuring compliance with company policies. Prior to her current position, she worked at Sallie Mae as a Customer Service Representative from 2017 to 2018, where she handled customer inquiries and provided support related to student loans. Additionally, she served as a Senior Loan Processor at Sallie Mae from 2018 to 2019, focusing on loan processing and customer service.
Previous Employment Experience
Before joining Sallie Mae, Brooke Washington worked in various roles across different organizations. She was a Mail Handler at the United States Postal Service for five months in 2017 in New Castle County, Delaware. Prior to that, she served as a Sales Consultant at American Signature Inc. from 2016 to 2017 in Bear, Delaware, where she engaged with customers to promote and sell products. Additionally, she worked as a Bus Operator for Los Angeles Metro from 2012 to 2015, providing transportation services in the Los Angeles Metropolitan Area.
Education and Expertise
The educational background of Brooke Washington is not specified in the provided information. However, her work experience indicates a strong foundation in customer service, sales, and collections. Her roles have equipped her with skills in communication, problem-solving, and financial processes, particularly in the context of student loans and collections.
Background
Brooke Washington has a diverse professional background, having worked in multiple sectors including public service, retail, and finance. Her career began in the transportation industry with Los Angeles Metro, followed by roles in retail and customer service. This varied experience has contributed to her current expertise in collections within the financial services sector.