Courtney Bollinger, MBA
About Courtney Bollinger, MBA
Courtney Bollinger, MBA, serves as a Senior Associate in Communications at Sallie Mae, where she has worked since 2020. She holds a Bachelor's Degree in Political Science and Government from the University of Delaware and an MBA from Wilmington University.
Work at Sallie Mae
Courtney Bollinger has been employed at Sallie Mae since 2020, currently serving as a Senior Associate in Communications. In this role, she focuses on enhancing customer experience through innovative communication strategies. Prior to her current position, she held several roles within the company, including Customer Communications Specialist from 2018 to 2020 and Customer Care Advisor from 2017 to 2018. Her tenure at Sallie Mae spans over four years, during which she has contributed to various projects aimed at improving customer engagement.
Education and Expertise
Courtney Bollinger holds a Master of Business Administration (MBA) from Wilmington University, which she completed from 2019 to 2022. She also earned a Bachelor’s Degree in Political Science and Government from the University of Delaware, studying there from 2013 to 2017. Her educational background is complemented by her high school diploma from Ursuline Academy, obtained in 2013. Bollinger has demonstrated expertise in mobile applications and teamwork, contributing to successful cross-functional projects in the financial services sector.
Background
Courtney Bollinger began her career in the education sector as a Teaching Assistant at the University of Delaware in 2016, where she worked for five months. Following this role, she transitioned to Sallie Mae, where she gained experience in customer service and communications. Her work history includes positions as a Customer Care Advisor and Customer Communications Specialist, which provided her with a solid foundation in customer engagement and communication strategies.
Achievements
Throughout her career, Courtney Bollinger has been involved in various initiatives that focus on enhancing customer experience within the financial services industry. Her strong background in mobile applications and innovative communication strategies has contributed to the success of cross-functional projects at Sallie Mae. While specific achievements are not detailed, her roles indicate a commitment to improving customer interactions and satisfaction.