Gilberto Cantu Jr
About Gilberto Cantu Jr
Gilberto Cantu Jr. is a Bilingual Servicing Specialist 1 with over 13 years of experience at Sallie Mae in Fishers, Indiana. He has a background in sociology and has achieved multiple sales awards, including the Life Millionaire award at Allstate and the Chairman's Club at Geico.
Work at Sallie Mae
Gilberto Cantu Jr. has been employed at Sallie Mae as a Bilingual Servicing Specialist 1 since 2011. In this role, he provides customer service support, assisting clients in navigating their student loan options and addressing inquiries. His bilingual skills enhance communication with a diverse customer base, ensuring that language barriers do not hinder service quality. His tenure at Sallie Mae spans over 13 years, indicating a commitment to the organization and its mission.
Education and Expertise
Gilberto Cantu Jr. studied Sociology at Calumet College of St Joseph, where he earned a Bachelor of Arts degree. His educational background provides a foundation for understanding social dynamics, which is beneficial in customer service and sales roles. His expertise extends to the insurance industry, where he has gained significant experience in claims processing, underwriting, and risk assessment through his previous roles at Geico and Allstate.
Achievements in Insurance Sales
Gilberto Cantu Jr. has received multiple accolades for his performance in insurance sales. He achieved the Life Millionaire award at Allstate by selling over one million dollars in life insurance, which also earned him trips as rewards. Additionally, he qualified for the Chairman's Club at Geico by selling 1200 policies in a single year. His sales achievements include receiving a trip to Seattle for being the top seller in Washington State and earning the Honor Ring award for sales across all company products at Allstate.
Experience in the Restaurant Industry
Prior to his roles in the insurance sector, Gilberto Cantu Jr. served as a troubleshooter in the restaurant industry. He worked across six Denny's locations under district management, where he addressed operational issues related to sales, personnel, and profit and loss statements. This experience provided him with valuable skills in problem-solving and operational management, which are applicable in various professional settings.
Claims and Underwriting Experience at Geico
At Geico, Gilberto Cantu Jr. gained extensive experience in the Claims Department, where he learned to process vehicle damage payments and investigate accident fault. He also handled special tasks in underwriting and risk assessment, which included verifying client information for car insurance applications. His work in Total Loss involved determining the costs associated with totaled vehicles, further enhancing his expertise in the insurance field.