Jacob Allen
About Jacob Allen
Jacob Allen is a Call Center Representative currently employed at Sallie Mae in Indianapolis, Indiana. He has a background in Political Science and Government from Indiana University–Purdue University Indianapolis and has held various roles in customer service and security.
Work at Sallie Mae
Jacob Allen has been employed at Sallie Mae as a Call Center Representative since 2017. In this role, he engages with customers to provide assistance and information regarding financial services. His experience in customer service positions has contributed to his effectiveness in addressing customer inquiries and resolving issues.
Previous Employment Experience
Prior to his current position, Jacob Allen held various roles in different organizations. He worked at JW Marriott Indianapolis as a Purchasing Coordinator from 2015 to 2017. Before that, he served as a Security Officer at the Indianapolis Zoological Society for one year, from 2014 to 2015. Additionally, he gained experience at Lowe's Companies, Inc., where he worked as a Truck Unload employee for six months in 2015 and as a Customer Service Associate II from 2010 to 2012. He also worked at FedEx Express as a Package Handler from 2012 to 2014.
Education and Expertise
Jacob Allen earned a Bachelor's degree in Political Science and Government from Indiana University–Purdue University Indianapolis, completing his studies from 2010 to 2016. He also holds an Associate's degree in Liberal Arts from Ben Davis University High School, which he obtained from 2007 to 2010. His educational background provides a foundation for his analytical and communication skills.
Background
Jacob Allen is based in the Indianapolis, Indiana area. His career has spanned various roles in customer service, security, and purchasing. This diverse work experience has equipped him with a range of skills applicable to his current position at Sallie Mae.