James S Kim
About James S Kim
James S. Kim serves as the Manager of Dialer Development and Strategy, focusing on compliance-centric dialer processes. He has extensive experience in workflow automation and data analysis, with a background in statistical analysis and computer science.
Work at Sallie Mae
James S Kim has held the position of Manager, Dialer Development and Strategy at Sallie Mae since 2017. In this role, he is responsible for designing and developing workflow automation processes. He focuses on compliance-centric dialer processes, ensuring adherence to regulations such as TCPA, Safe Harbor, and State Exceptions. His work involves building and maintaining dialer-related datasets for analysis, contributing to the overall efficiency and effectiveness of the organization's communication strategies.
Education and Expertise
James S Kim studied at the University of Delaware, where he earned a Statistical Analysis Certificate in 2008 after completing an 11-month program. He also attended Temple University, obtaining a Bachelor of Science in Computer Science from 1999 to 2003. His educational background provides a strong foundation for his analytical and technical skills, which he applies in his current roles.
Professional Background
James S Kim has extensive experience in various roles within the telecommunications and finance sectors. He worked as a Senior Strategy Analyst since 2015 and previously served as a Report Analyst from 2014 to 2015. His earlier career includes positions such as Programmer/Analyst at Mobile Communications from 2005 to 2014 and Control Accountant/Technical Support at Pioneer Investments from 1995 to 1997. He also worked as a Sales Associate at AT&T Wireless from 2002 to 2005.
Career Progression
James S Kim's career reflects a steady progression through roles that emphasize analysis and strategy. He transitioned from technical support and programming roles to analytical positions, ultimately leading to his current managerial role at Sallie Mae. His experience spans over two decades, showcasing his adaptability and growth within the industry.