Jason Jorden
About Jason Jorden
Jason Jorden is a Fraud Prevention Specialist with over 5 years of experience in financial services and property management. He has held various roles at Sallie Mae and has a Bachelor of Business Administration from Delaware Valley College.
Work at Sallie Mae
Jason Jorden has held multiple positions at Sallie Mae, contributing to various aspects of the organization. He began his tenure as a Private Credit Application Specialist from 2014 to 2016, followed by roles as a Customer Care Advisor from 2016 to 2018, and as a Personal Loan Originations Specialist from 2018 to 2020. He transitioned to the position of Private Credit Underwriting Specialist from 2020 to 2021. Since 2021, he has been serving as a Fraud Prevention Specialist. His experience at Sallie Mae spans over six years, focusing on customer service and financial services.
Education and Expertise
Jason Jorden earned a Bachelor of Business Administration (B.B.A.) in Sport and Fitness Administration/Management from Delaware Valley College, where he studied from 2002 to 2007. He also holds a high school diploma from West Philadelphia Catholic High School, where he studied business from 1998 to 2002. His educational background supports his extensive experience in financial services and customer service management.
Background in Financial Services
Jason Jorden has over five years of experience in financial services, with a focus on student lending, credit underwriting, and quality assurance. His career includes significant roles at Sallie Mae, where he developed expertise in personal loan originations and fraud prevention. Additionally, he worked at Mountain Consulting, Inc. as a Project Coordinator for six months in 2014. His background also includes experience in property management and customer service.
Customer Service Management Experience
With over ten years of customer service management experience, Jason Jorden has developed skills in client interaction and support. His roles at Sallie Mae, particularly as a Customer Care Advisor, have contributed to his proficiency in managing customer inquiries and resolving issues. His experience in this area is complemented by his previous position as Asset/Operations Manager I at the Philadelphia Housing Authority from 2009 to 2013.
Professional Experience in Operations
Jason Jorden has over two years of experience in back office processing within the financial industry. His roles have included responsibilities in student lending, credit underwriting, and quality assurance. This operational experience has equipped him with a comprehensive understanding of the financial services sector, enhancing his ability to contribute effectively in his current role as a Fraud Prevention Specialist.