Jordan Davis
About Jordan Davis
Jordan Davis is a Customer Service Representative with extensive experience in various roles, currently working at the Smithsonian Institution and Sallie Mae. He has a background in aeronautics and has held positions in management and self-employment since 2014.
Work at Sallie Mae
Jordan Davis has been employed as a Customer Service Representative at Sallie Mae since 2018. With a tenure of six years, Jordan operates from the Indianapolis, Indiana office. In this role, Jordan is responsible for assisting customers with inquiries related to student loans and financial services, ensuring a high level of customer satisfaction.
Current Role at Smithsonian Institution
Since 2020, Jordan has worked at the Smithsonian Institution as a Customer Service Representative at Conner Prairie in Fishers, Indiana. Over the past four years, Jordan has contributed to the organization's mission by providing support and information to visitors, enhancing their experience at the institution.
Education and Expertise
Jordan Davis has pursued studies in Aeronautics, Aviation, and Aerospace Science and Technology at multiple institutions. Jordan obtained an Associate's degree from Liberty University from 2018 to 2021 and another Associate's degree from Vincennes University from 2012 to 2016. Additionally, Jordan studied at the Aviation Institute of Maintenance from 2020 to 2022, achieving an Airframe & Powerplant license.
Previous Employment Experience
Before current roles, Jordan worked at Starbucks as a Shift Manager from 2014 to 2016, overseeing daily operations and staff management. Jordan also served as a Sales Manager at American Kiosk Management from 2014 to 2017, where responsibilities included managing sales strategies and customer interactions.
Self-Employment Ventures
Jordan has been self-employed since 2017, serving as a Field Service Representative and Co-Founder of a business established in 2019. This experience has allowed Jordan to develop skills in customer service and business management while working independently in the Indianapolis area.