Krista Costello
About Krista Costello
Krista Costello is a Manager of Vendor Management at Sallie Mae, where she has worked since 2018. She has extensive experience in project coordination and customer communications, with a strong focus on credit card products and student loan services.
Current Role in Vendor Management
Krista Costello serves as the Manager of Vendor Management at Sallie Mae, a position she has held since 2018. In this role, she focuses on managing third-party relationships and ensuring compliance with regulatory requirements. Her responsibilities include overseeing vendor performance and facilitating effective communication between the organization and its vendors. Costello's expertise in vendor management is supported by her extensive experience in project coordination and customer communications.
Professional Experience at Sallie Mae
Krista Costello has a significant history with Sallie Mae, where she has held multiple positions since 2010. She began her career there as an Administrative Assistant and progressed to roles such as Credit Operations Specialist and Sr. Project Coordinator. From 2014 to 2016, she worked as a Sr. Customer Communications Project Coordinator, contributing to various projects. Since 2016, she has also served as a Quality Assurance Coordinator, further enhancing her project management skills.
Previous Experience at Bank of America
Before her tenure at Sallie Mae, Krista Costello worked at Bank of America in various capacities. She started as a Customer Service Representative from 2006 to 2007, followed by roles as a Credit Card Analyst II and Credit Priority Specialist. Her experience in these positions provided her with a solid foundation in customer service and credit operations, which she later applied to her roles at Sallie Mae.
Education and Academic Background
Krista Costello earned her Bachelor of Science degree in Animal Science and Agricultural Business Management from the University of Delaware. She attended the university from 2001 to 2005, where she gained knowledge that complements her professional skills in project management and vendor relations. Her educational background supports her understanding of business management principles.
Skills and Expertise
Krista Costello possesses strong written and verbal communication skills, essential for effective project coordination and management. She demonstrates proficiency in balancing multiple tasks and managing demanding workloads while ensuring accurate and timely results. Her emphasis on credit card products, marketing campaigns, and student loan products and services highlights her diverse skill set in the financial sector.