Kristin Hawley Johnson
About Kristin Hawley Johnson
Kristin Hawley Johnson serves as the Vice President of Graduate and Professional Programs at Sallie Mae, where she focuses on expanding business relationships and enhancing market share. With over 25 years of experience in higher education sales and marketing, she has a strong background in client management, data analysis, and mentoring.
Current Role at Sallie Mae
Kristin Hawley Johnson serves as the Vice President of Graduate and Professional Programs at Sallie Mae. In this role, she focuses on expanding business relationships and increasing market share while ensuring excellent customer relationships. She has been in this position since 2019, contributing her extensive experience in higher education sales and marketing to drive the company's initiatives.
Previous Experience at Sallie Mae
Before her current role, Kristin held the position of Director of Business Development at Sallie Mae from 2004 to 2019. During her 15 years in this role, she specialized in client management, price negotiation, and data analysis. Her efforts were directed towards enhancing business relationships and fostering customer satisfaction.
Education and Expertise
Kristin Hawley Johnson earned her Bachelor of Arts degree in Social Work and Psychology from Westfield State University, where she studied from 1988 to 1992. Her educational background supports her expertise in client management and understanding customer needs, which are essential in her roles within higher education sales and marketing.
Professional Skills
Kristin specializes in various professional skills including self-starting, time management, and data analysis. She possesses the ability to broaden the customer base by applying timely industry updates. Additionally, she inspires excellence in others through mentoring and modeling professionalism.
Industry Experience
With over 25 years of experience in higher education sales and marketing, Kristin has developed a comprehensive understanding of the industry. Her long-standing career includes significant contributions to business development and client management, positioning her as a knowledgeable leader in her field.