Krystle Connell
About Krystle Connell
Krystle Connell serves as the Director of Education and Quality Control at Sallie Mae, a position she has held since 2018. She has accumulated over a decade of experience at Sallie Mae, progressing through various roles including Supervisor of Quality Control and Senior Manager of Education and Quality Control.
Current Role at Sallie Mae
Krystle Connell serves as the Director of Education and Quality Control at Sallie Mae. She has held this position since 2018, contributing to the organization's focus on educational initiatives and quality assurance. Her role involves overseeing educational programs and ensuring compliance with quality standards within the company.
Previous Positions at Sallie Mae
Connell has a comprehensive work history at Sallie Mae, beginning as a Sales Call Center Specialist from 2009 to 2012. She then transitioned to a Credit Underwriter role for seven months in 2012. Following this, she served as a Supervisor in Quality Control from 2013 to 2014 and as a Sales Call Center and School Assist Department Manager from 2014 to 2016. Before her current role, she was the Senior Manager of Education and Quality Control from 2016 to 2018.
Experience in Quality Control and Education
Throughout her career at Sallie Mae, Krystle Connell has developed extensive experience in quality control and educational management. Her roles have consistently focused on improving service quality and enhancing educational resources, demonstrating her commitment to these areas within the organization.
Career Timeline at Sallie Mae
Connell's career at Sallie Mae spans over a decade, with various roles that reflect her growth within the company. Starting as a Sales Call Center Specialist in 2009, she progressed through several positions, including Credit Underwriter, Supervisor of Quality Control, and Senior Manager of Education and Quality Control, before becoming the Director of Education and Quality Control in 2018.