Linda Gramlich
About Linda Gramlich
Linda Gramlich serves as the Senior Director of Guarantor Compliance, Audit & Risk Management at Navient, where she has worked since 2014. She has extensive experience in process improvements and has held various roles in compliance and audit support at Sallie Mae, Inc.
Work at Navient
Linda Gramlich has been employed at Navient as the Senior Director of Military Benefits Processing since 2014. In this role, she is responsible for overseeing the processing of military benefits and ensuring compliance with relevant regulations. Her focus includes developing process improvements and re-engineering methodologies to enhance operational efficiency within the organization.
Experience at Sallie Mae
Linda Gramlich has extensive experience at Sallie Mae, Inc., where she held multiple positions over a span of 11 years. She served as the Guarantor Compliance Coordinator from 1995 to 1999 and later as the Manager/Director of Guarantor Compliance and Audit Support from 1999 to 2005. During her tenure, she led significant initiatives, including the re-engineering of Payment Processing and Income Based Payment Plans.
Education and Expertise
Linda Gramlich holds multiple degrees in Human Resources and Psychology. She earned a Bachelor of Arts in Human Resources Management/Psychology from King's College and completed her Master of Science in Human Resources Administration at the University of Scranton. Additionally, she achieved a Master of Arts in Human Resources/Psychology from the University of Scranton, further enhancing her expertise in the field.
Process Improvement Initiatives
In her roles, Linda Gramlich has been instrumental in developing new work strategies and process designs that align with business operations. Her focus on process modernization projects aims to deliver superior results to customers, reflecting her commitment to operational excellence and compliance within the financial services sector.