Marina Smirnov
About Marina Smirnov
Marina Smirnov is the Director of User Experience Design at Sallie Mae, where she has worked since 2020. She has extensive experience in usability testing, web analytics, and interaction design, with a career spanning various roles in notable companies such as Fidelity Investments and PTC.
Current Role at Sallie Mae
Marina Smirnov currently serves as the Director of User Experience Design at Sallie Mae. She has held this position since 2020, contributing to the organization's focus on enhancing user experience. In this role, she leads initiatives aimed at improving usability and accessibility for users, leveraging her extensive background in user experience design.
Previous Experience at Sallie Mae
Before her current role, Marina Smirnov worked at Sallie Mae as a Senior Manager of User Experience Design from 2016 to 2020. During her tenure, she focused on usability testing and web analytics, which supported product management and requirements gathering. Her efforts contributed to the development of user-centered design solutions.
Professional Background
Marina Smirnov has a diverse professional background in user experience and design. She has worked at Fidelity Investments as an Information Architect and at PTC as a Senior Graphic Designer. Additionally, she held positions at Isobar U.S. as a User Experience Lead and Senior Interaction Designer, and at Charles River Development as an Interactive Marketing Manager. Her experience spans various roles that emphasize design and user experience.
Education and Expertise
Marina Smirnov holds a Bachelor of Fine Arts in Graphic Design from the Massachusetts College of Art, where she studied from 2002 to 2005. She also earned an MBA in Public Management from the North-West Academy of Public Administration, completing her studies from 1995 to 2001. Her educational background complements her expertise in interaction design, web development, and user experience strategies.
Skills in User Experience Design
Marina Smirnov possesses a strong skill set in user experience design, including usability testing, web analytics, and creating process flows, site maps, and personas. Her knowledge extends across various industries, including financial services, entertainment, and hospitality, allowing her to effectively address user needs and enhance overall user satisfaction.