Michael Imbriale
About Michael Imbriale
Michael Imbriale serves as the Collections Manager at Sallie Mae, a position he has held since 2019. He has extensive experience in collections, having worked in various roles at Sallie Mae and other financial institutions over the past two decades.
Work at Sallie Mae
Michael Imbriale has held multiple positions at Sallie Mae, contributing to the organization since 2009. His current role is Collections Manager, a position he has occupied since 2019. In this capacity, he oversees collections operations and strategies. Previously, he served as Collection Manager from 2009 to 2014, and as Regional Dialer Tactician for a brief period in 2010. He also took on the role of Task Force Product Owner in 2021 for four months. His extensive experience at Sallie Mae highlights his expertise in collections management.
Experience at Navient and Bank of America
Before joining Sallie Mae, Michael Imbriale worked at Navient as a Collections Supervisor from 2014 to 2019. In this role, he managed collections processes and supervised team performance. Prior to Navient, he was a Collection Specialist at Bank of America from 2008 to 2009. His experience in these roles has equipped him with a strong foundation in collections and customer service.
Educational Background
Michael Imbriale earned a Bachelor's Degree in Business Administration and Management from Penn State University, completing his studies from 2004 to 2008. This educational background has provided him with essential knowledge and skills applicable to his career in collections management.
Internship Experience
Michael Imbriale began his professional journey with an internship at GMAC-RFC, where he worked from 2003 to 2006. This three-year internship allowed him to gain valuable insights into the financial services industry and laid the groundwork for his subsequent career in collections.