Patti Tornquist
About Patti Tornquist
Patti Tornquist is a Senior Scrum Master and Scaled Agile Coach with extensive experience in technical publications and agile methodologies. She currently works at Sallie Mae and has held various roles in companies such as Prysm Inc. and Iowa Mold Tooling Co., Inc.
Current Role at Sallie Mae
Patti Tornquist serves as a Senior Scrum Master and Scaled Agile Coach at Sallie Mae, a position she has held since 2019. In this role, she focuses on facilitating agile practices and ensuring effective team collaboration. Tornquist leads initiatives to enhance participation in projects, notably through organizing hackathons that have successfully increased engagement among development teams. She is responsible for coordinating dependencies and releases for significant solutions utilizing AWS services and the Salesforce platform.
Previous Experience at Prysm Inc.
Tornquist worked at Prysm Inc. in various capacities from 2016 to 2019. Initially, she served as a Technical Writer for four months, followed by a year as an Agile Product Manager/Product Owner. In her role as Tech Pubs Manager from 2016 to 2019, she contributed to the development of technical publications while managing a team. Her experience at Prysm Inc. provided her with a strong foundation in technical communication and agile methodologies.
Background in Technical Publications
Tornquist has extensive experience in technical publications, having worked at Iowa Mold Tooling Co., Inc. from 2001 to 2012. During her eleven years there, she focused on creating and managing technical documentation. Additionally, she held the position of Software Documentation Specialist/Documentation Product Owner at TeamQuest Corporation from 2012 to 2016. This background has equipped her with skills in documentation management and agile product development.
Education and Expertise
Patti Tornquist earned a Bachelor of Science degree in Mechanical Engineering from Purdue University. Her educational background supports her technical expertise and understanding of engineering principles. Tornquist has also developed proficiency in agile methodologies, particularly in delivering SAFe courses, including Agile Product Management and SAFe for Teams, as a Scaled Agile Program Consultant.
Coaching and Training Initiatives
Tornquist is committed to fostering continuous learning within teams. She has created follow-up sessions for students to reinforce their understanding and application of Scaled Agile principles after structured training. Additionally, she utilizes Azure DevOps to build dashboards that monitor team deliverables, promoting accountability and improvement among team members. Her coaching efforts are aimed at enhancing team performance and ensuring successful solution delivery.