Sabrena Conley
About Sabrena Conley
Sabrena Conley is a Unit Collections Manager with extensive experience in credit analysis and team building within the financial services industry. She has worked at Sallie Mae since 2005 and has held various roles at Fifth Third Bank and U.S. Bank, contributing to her expertise in banking and customer service management.
Work at Sallie Mae
Sabrena Conley has served as the Unit Collections Manager at Sallie Mae since 2005. In this role, she oversees collections operations, ensuring effective management of accounts and adherence to company policies. Her extensive experience in credit analysis contributes to her ability to lead her team in achieving collection goals and enhancing overall performance.
Experience at Fifth Third Bank
Prior to her current role, Sabrena Conley worked as a Relationship Manager at Fifth Third Bank from 2001 to 2004. During her three years there, she developed skills in client relationship management and financial services, which laid a foundation for her subsequent roles in the banking sector.
Current Role at U.S. Bank
Since 2016, Sabrena Conley has been employed as a Personal Banker at U.S. Bank in Cincinnati, OH. In this position, she engages with clients to provide financial advice and services, further enhancing her expertise in the financial services industry.
Education and Expertise
Sabrena Conley earned two Bachelor’s degrees from Winthrop University, focusing on Consumer Merchandising/Retailing Management and Merchandising. Her educational background supports her extensive experience in the financial services industry, particularly in credit analysis and team building.
Background in Financial Services
Sabrena Conley has a solid background in banking, which has contributed to her expertise in financial services management. She possesses strong skills in managing contact centers, which enhances customer service efficiency and improves operational performance.