Stacy Franklin
About Stacy Franklin
Stacy Franklin is a System Analyst with extensive experience in various analytical roles at National Government Services and currently at Sallie Mae. She has worked in the Indianapolis, Indiana area for over 18 years in positions ranging from Customer Service Representative to Business System Analyst.
Work at Sallie Mae
Stacy Franklin has been employed at Sallie Mae as a System Analyst since 2017. In this role, she is responsible for analyzing and improving systems to enhance operational efficiency. Her tenure at Sallie Mae spans over seven years, during which she has contributed to various projects aimed at optimizing processes within the organization.
Previous Experience at National Government Services
Stacy Franklin has extensive experience at National Government Services, where she held multiple positions over a span of 13 years. She began her career there as a Customer Service Representative from 1998 to 1999. She then progressed to a Quality Assurance Auditor from 1999 to 2003, followed by a Business Process Analyst role from 2003 to 2008. After a brief hiatus, she returned as a Business System Analyst from 2008 to 2012, and later as an Information Technology Business Analyst from 2013 to 2016.
Education and Expertise
Stacy Franklin studied at Indiana State University, where she focused on General Studies from 1994 to 1996. This educational background has provided her with a foundational knowledge that supports her analytical skills in her current role as a System Analyst.
Career Progression
Stacy Franklin's career reflects a steady progression in the field of analysis and business processes. Starting as a Customer Service Representative, she advanced through various analytical roles at National Government Services, culminating in her current position at Sallie Mae. Her diverse experiences have equipped her with a comprehensive understanding of business systems and processes.