Stephanie Wiley
About Stephanie Wiley
Stephanie Wiley is a Research Specialist and Ombudsman with a background in web development and content creation. She has extensive experience in account management and graphic design, having worked for notable companies such as Barclaycard and DuPont.
Work at Sallie Mae
Stephanie Wiley has been employed at Sallie Mae since 2017, serving as a Research Specialist - Ombudsman. In this role, she focuses on addressing concerns and inquiries from stakeholders, ensuring effective communication and resolution of issues. Her responsibilities include conducting research and providing insights to support decision-making processes. This position allows her to leverage her skills in content development and web design to enhance the organization's outreach and engagement efforts.
Previous Experience at Barclaycard
Prior to her current role, Stephanie Wiley worked at Barclaycard as an Account Manager from 2016 to 2021. During her five years in this position, she was based in Newark, Delaware. Her role involved managing client accounts and ensuring customer satisfaction. This experience contributed to her ability to adapt quickly to new technologies and techniques, which she continues to apply in her current position.
Background in Video Editing and Graphic Design
Stephanie Wiley has a significant background in video editing and graphic design, having worked at DuPont from 1999 to 2016. Over her 17 years in this role, she developed skills in creating visual content that communicates effectively. This experience provided her with a strong foundation in multimedia production, which she has integrated into her subsequent roles.
Education and Expertise
Stephanie Wiley studied at Wilmington University, where she focused on Web Development from 2016 to 2017. This educational background equipped her with the necessary skills to create innovative content for both intranet and internet platforms. Her expertise in web design complements her roles in research and content development, allowing her to contribute effectively to her teams.