Susan Beery
About Susan Beery
Susan Beery serves as the Director of IT Service Management at Sallie Mae, a position she has held since 1993. She previously worked as a Help Desk Manager at Ford Motor Company from 1991 to 1993 and holds a Bachelor's degree in Economics from Indiana University Bloomington.
Work at Sallie Mae
Susan Beery has been with Sallie Mae since 1993, where she currently holds the position of Director of IT Service Management. In this role, she oversees the management of IT services, ensuring efficient operations and support for the organization's technological needs. Her long tenure at Sallie Mae reflects her commitment to the company and her expertise in IT service management.
Previous Experience at Ford Motor Company
Before joining Sallie Mae, Susan Beery worked at Ford Motor Company as a Help Desk Manager from 1991 to 1993. During her two years in this role, she was responsible for managing help desk operations, providing support to users, and ensuring the effective resolution of technical issues.
Education and Expertise
Susan Beery earned her Bachelor's degree in Economics from Indiana University Bloomington, where she studied from 1984 to 1988. This educational background provides her with a strong foundation in analytical thinking and problem-solving, skills that are essential in her current role in IT service management.
Background
Susan Beery has over three decades of experience in IT service management, with a career that began in the early 1990s. Her professional journey includes significant roles in both the automotive and financial services industries, showcasing her adaptability and expertise in managing IT services across different sectors.