Susan English
About Susan English
Susan English is a Senior Director overseeing IT Governance and Project Management at Navient. With extensive experience in IT business operations and demand management, she has held senior roles at several prominent firms, including Coopers & Lybrand, Ernst & Young, and Capgemini.
Work at Navient
Susan English serves as the Senior Director at Navient, where she oversees IT Governance and Project Management. She has held this position since 2014, contributing to the organization for nearly a decade. Her role involves managing IT business operations and ensuring effective governance within the IT department.
Work at Sallie Mae
In addition to her role at Navient, Susan English has been a Senior Director at Sallie Mae since 2003. With over 21 years of experience at Sallie Mae, she focuses on IT business operations and plays a significant role in IT demand management, contributing to the company's strategic initiatives.
Previous Experience
Before her tenure at Navient and Sallie Mae, Susan English worked at several prominent firms. She was a Senior Manager at Ernst & Young from 1990 to 2000, following her role as a Senior Consultant at Coopers & Lybrand from 1987 to 1990. Additionally, she served as a Senior Manager at Capgemini from 2000 to 2003, gaining extensive experience in program management throughout her career.
Education and Expertise
Susan English earned her Bachelor of Science degree in Systems Analysis from Miami University, where she studied from 1982 to 1985. Her educational background provides a foundation for her expertise in IT demand management and program management, which she has applied throughout her professional career.