Teresa Plummer
About Teresa Plummer
Teresa Plummer serves as the Senior Director of IT Governance and Delivery Services at Sallie Mae, where she has worked since 2022. She focuses on optimizing processes for software development and managing strategic projects, leveraging her extensive experience in IT governance and business operations.
Work at Sallie Mae
Teresa Plummer serves as the Senior Director of IT Governance and Delivery Services / IT Talent Strategy in the Office of the CIO at Sallie Mae. She has held this position since 2022 and operates in a hybrid work environment based in Indianapolis, Indiana. In her current role, she creates and optimizes tools and processes to support Sallie Mae's Scaled Agile Framework and software development initiatives. Prior to her current title, she worked as the Director of IT Governance and Delivery Services / IT Talent Strategy from 2018 to 2022, and as Senior Manager of IT Business Operations from 2014 to 2018.
Education and Expertise
Teresa Plummer earned a Bachelor of Science degree in Financial Planning from Purdue University. Her educational background supports her extensive experience in IT governance, project delivery, and compliance. She has developed expertise in managing strategic projects and financial reporting within the IT sector.
Background
Before joining Sallie Mae, Teresa Plummer worked at Penske Vehicle Services as a Program Manager from 1998 to 2006, where she gained valuable experience in program management. She also held the position of Director of Business Development at Palace Sports & Entertainment from 1995 to 1998. Her diverse background in various industries has contributed to her current role in IT governance.
Achievements
Teresa Plummer manages a portfolio of 30 Executive-owned strategic projects at Sallie Mae, with a projected benefit exceeding $30 million over three years. She develops and supports monthly IT financial reporting for Corporate Finance and establishes a governance model to ensure compliance with the Software Development Lifecycle and audit controls, including FDIC, SOX, and PCI. Additionally, she actively networks with peer organizations to share best practices and stay informed on emerging trends.