Bassel Matroud
About Bassel Matroud
Bassel Matroud is an Operations Administrator with extensive experience in project management and operational reliability. He has worked in various roles across multiple companies, including alfanar and IKEA, and holds a PMP certification and a Business Analyst Nanodegree.
Work at Salute Mission Critical
Bassel Matroud has been serving as an Operations Administrator at Salute Mission Critical since 2022. In this role, he focuses on optimizing operational processes and ensuring efficient data center maintenance. His responsibilities include minimizing downtime and enhancing operational reliability, which are critical in the data center industry.
Previous Experience at alfanar
Bassel Matroud worked at alfanar from 2004 to 2017, where he held various positions including Project Manager, Client Account Supervisor, and Operations & Logistics Supervisor. His tenure at alfanar spanned over 13 years, during which he developed expertise in project management and coordination, contributing to multiple successful projects in Riyadh and Jeddah, Saudi Arabia.
Experience at IKEA
From 2019 to 2022, Bassel Matroud worked at IKEA in Montreal, Quebec, Canada, as a Back Office Resolutions specialist. In this position, he was responsible for supporting operational processes and enhancing customer service through effective back-office solutions.
Education and Certifications
Bassel Matroud has a Bachelor's degree in English Language and Literature from Damascus University, completed from 1997 to 2000. He furthered his education by achieving a Project Management Professional (PMP) certification from PMI in 2013. Additionally, he completed a Business Analyst Nanodegree in Data Analysis and Business Analytics from Udacity in 2019.
Skills and Expertise
Bassel Matroud demonstrates strong leadership capabilities and a collaborative approach in his work. He excels in streamlining workflows through effective production planning and resource allocation. His focus on meticulous data center maintenance planning highlights his commitment to operational reliability and achieving impactful project outcomes.