Rachel Furno
About Rachel Furno
Rachel Furno serves as the Manager of Channel Partners at SambaSafety, a position she has held since 2021. With over a decade of experience in people management and a strong focus on customer service, she has previously worked in various roles at Travelers Haven and Klein & Co.
Work at SambaSafety
Rachel Furno has served as the Manager of Channel Partners at SambaSafety since 2021. In this role, she focuses on developing and managing relationships with channel partners to enhance service delivery and customer satisfaction. Her position is based in Denver, Colorado, where she has been instrumental in implementing strategies that drive efficiency and improve customer service outcomes.
Previous Experience at Travelers Haven
Prior to her current role, Rachel Furno worked at Travelers Haven in various capacities from 2015 to 2021. She held positions including Sr Manager, Associate Director of Territory Management, and Associate Director of Relo. Her tenure at Travelers Haven spanned over six years, during which she contributed to territory management and operational efficiency. She also served as Supervisor of Territory Management-Central Operations, focusing on team leadership and process improvements.
Background in Temporary Housing Services
Before her time at Travelers Haven, Rachel Furno worked at Klein & Co. Temporary Housing Services, Inc. as a Hotel Supervisor from 2012 to 2015. This role provided her with foundational experience in the temporary housing sector, where she developed skills in customer service and operational management.
Education and Expertise
Rachel Furno earned her Bachelor’s Degree in Social Sciences from Northwestern Michigan College, completing her studies from 2005 to 2009. With over a decade of experience in people management and process improvements, she emphasizes efficiency and customer service in her professional endeavors. Her strong passion for training and developing customer service practices is evident in her work.