Sydney Moore
About Sydney Moore
Sydney Moore is an Associate Product Owner at SambaSafety in Denver, Colorado, where she has worked since 2022. She has a background in customer care and success, and holds an Associate of Arts degree and a specialization in healthcare administration.
Current Role at SambaSafety
Sydney Moore serves as an Associate Product Owner at SambaSafety, a position held since 2022. In this role, she focuses on product development and enhancement, ensuring that the company's offerings meet the needs of its clients. Sydney's responsibilities include collaborating with cross-functional teams to drive product adoption and account expansion for SambaSafety's largest clients.
Previous Experience at SambaSafety
Before her current role, Sydney Moore worked at SambaSafety in various capacities. She began as a Customer Care Representative in 2021, where she provided support to clients for seven months. Following this, she transitioned to the role of Customer Success Representative, serving for ten months until 2022. These positions allowed her to develop strong relationships with clients and gain insights into their needs.
Education and Academic Background
Sydney Moore studied at Tallahassee Community College from 2014 to 2017, earning an Associate of Arts degree. She furthered her education at Eastern Florida State College from 2017 to 2019, where she specialized in Organizational Management with a focus on Health Care Administration. This academic background supports her expertise in managing client relationships and product strategies.
Skills and Expertise
Sydney possesses strong analytical skills, particularly in troubleshooting within a B2B SaaS environment. Her ability to analyze client needs and provide effective solutions contributes to her role as a trusted business advisor. She focuses on account expansion and product adoption, ensuring that clients derive maximum value from SambaSafety's services.