Tammie Allen
About Tammie Allen
Tammie Allen serves as the Director of Customer Service at Sambazon, where she has worked since 2014. She oversees customer order processing, manages the customer service team, and develops policies to enhance service quality.
Work at Sambazon
Tammie Allen has served as the Director of Customer Service at Sambazon since 2014. In this role, she has developed and implemented customer service policies and procedures that enhance operational efficiency. She manages the daily operations of the customer service team and oversees the flow of customer order processing. Additionally, she coordinates and manages various customer service projects and initiatives, ensuring that the team meets organizational goals.
Administrative Support Role
In her capacity as Director of Customer Service, Tammie Allen provides administrative support to the Executive Operations Team at Sambazon. This includes direct assistance to the Chief Operating Officer (COO) and Chief Executive Officer (CEO). Her role involves facilitating communication and ensuring that executive needs are met effectively.
Education and Expertise
Tammie Allen studied at Saddleback College, focusing on Accounting and Business Management. This educational background equips her with the skills necessary for her role in customer service management, allowing her to handle complex customer service issues and contribute to the development of effective service policies.
Customer Service Management
Tammie Allen is responsible for managing complex and escalated customer service issues at Sambazon. She reviews customer complaints to track resolutions and ensure customer satisfaction. Her leadership in directing the customer service team is essential for maintaining high service standards and addressing customer needs promptly.