Kinsey Loree Clara Hines
About Kinsey Loree Clara Hines
Kinsey Loree Clara Hines is a Customer Success Manager currently employed at SamCart in the Austin, Texas Metropolitan Area. She has a background in speech-language pathology and has held various roles in customer engagement, marketing, and office services across several organizations.
Current Role at SamCart
Kinsey Loree Clara Hines serves as a Customer Success Manager at SamCart, a role she has held since 2020. In this position, she focuses on ensuring customer satisfaction and optimizing user experience. Her responsibilities include managing client relationships and providing support to enhance customer engagement and retention. She operates within the Austin, Texas Metropolitan Area.
Previous Experience in Customer Engagement
Prior to her current role, Hines worked in various customer-focused positions. She was a Customer Engagement Specialist at RigUp for one month in 2020, where she contributed to client interactions and support. Additionally, she served as a Local Marketing Lead at General Assembly for three months in 2020, focusing on marketing strategies to enhance customer outreach.
Background in Therapy and Education
Hines began her career as a Speech/Behavior Therapist at Action Behavior Centers from 2017 to 2018. This role involved working with clients to improve communication and behavioral skills. She holds a Bachelor’s Degree in Speech-Language Pathology from Indiana University Bloomington, which provided her with foundational knowledge in communication disorders.
Experience in Marketing and Coordination
Hines has a background in marketing and office coordination. She worked as a Marketing and Graphic Design Specialist at Anheuser-Busch InBev from 2015 to 2017, where she developed marketing materials. Additionally, she served as an Office Services Coordinator at Boys & Girls Clubs of the Austin Area from 2019 to 2020, managing administrative tasks and supporting organizational operations.
Sales and Marketing Roles
In addition to her customer success and therapy roles, Hines has experience in sales. She worked as a Front Line Sales Associate at General Assembly from 2018 to 2020, where she engaged with potential clients and supported sales initiatives. This experience complemented her marketing background and enhanced her customer interaction skills.