Trang Dinh
About Trang Dinh
Trang Dinh is a Vietnamese Bilingual Care Coordinator with extensive experience in healthcare navigation and patient communication. She holds an MBA from the California Institute of Advanced Management and has worked in various roles, including a restaurant supervisor and food research assistant.
Current Role at ConsejoSano
Trang Dinh serves as a Vietnamese Bilingual Care Coordinator at ConsejoSano in Los Angeles, California. In this role, she guides patients in navigating healthcare websites and assists with scheduling appointments through calls and text messages. Trang develops culturally sensitive healthcare education messages aimed at enhancing patient engagement and satisfaction. She participates in ongoing training and courses to ensure compliance with organizational guidelines and HIPAA regulations.
Previous Experience in Healthcare and Hospitality
Prior to her current position, Trang Dinh worked in various roles that contributed to her expertise in customer service and healthcare. She was a Food Research Assistant at South Dakota State University for four months in 2018 and served as a Summer Intern at Holiday Inn Express & Suites for two months in 2017. Additionally, she held the position of Restaurant Shift Supervisor at Nori Sushi Bistro for seven months in 2019 in Houston, Texas, and worked as a Server/Assistant Supervisor at Tiger Den from 2015 to 2016.
Educational Background in Business and Management
Trang Dinh has a solid educational foundation in business and management. She studied at Houston Community College, where she earned an Associate of Arts Degree. She furthered her education at South Dakota State University, focusing on Hospitality Administration/Management from 2016 to 2018. Trang completed her Master of Business Administration (MBA) with a concentration in Project Management at the California Institute of Advanced Management (CIAM) from 2020 to 2021.
Skills in Interpretation and Patient Communication
Trang Dinh provides interpretation services in a fast-paced environment, facilitating effective communication between patients and healthcare providers. Her bilingual skills enable her to bridge language barriers, ensuring that patients receive the necessary information and support in their preferred language. This role is critical in enhancing patient experiences and outcomes within the healthcare system.