Josh Southam
About Josh Southam
Josh Southam is a System Administrator at Sana Biotechnology, Inc., with a background that includes roles at Apple and Harvard University. He holds a Bachelor of Arts in Communication and Media Studies from Central Washington University and has a strong understanding of both Apple and Microsoft platforms.
Current Role at Sana Biotechnology
Josh Southam serves as a System Administrator at Sana Biotechnology, Inc. since 2021. In this role, he utilizes his extensive knowledge of both Apple and Microsoft platforms to manage and maintain the organization's IT systems. His responsibilities include ensuring system reliability and performance, which are critical for the company's operations. Southam's experience in high-pressure environments enables him to effectively address challenges and implement solutions that support the organization's goals.
Previous Experience at Apple
Josh Southam worked at Apple in various capacities from 2011 to 2016. He began as a Sales Expert in the Greater Seattle Area, where he focused on customer engagement and product knowledge. In 2015, he transitioned to a Genius role in Cambridge, MA, providing technical support and troubleshooting for Apple products. His time at Apple contributed to his understanding of technology and customer service, which are essential skills in his current position.
Technical Experience at Harvard University
From 2016 to 2019, Southam was employed as a Technical Engineer at Harvard University in Cambridge, Massachusetts. In this role, he was responsible for supporting the university's technical infrastructure. His experience at Harvard further developed his technical skills and understanding of complex systems, which he applies in his current role as a System Administrator.
Educational Background
Josh Southam studied at Central Washington University, where he earned a Bachelor of Arts (B.A.) in Communication and Media Studies from 2009 to 2011. Prior to that, he attended Shoreline Community College, obtaining an Associate of Arts (A.A.) degree in General Studies from 2006 to 2008. His educational background provides a foundation in communication, which he values as a key component of his professional interactions.
Early Career and Internships
Before his roles in technology, Josh Southam gained experience as a Marketing Intern at Allied Advertising in 2009. He also worked as a Crew Member at Trader Joe's from 2006 to 2010. These early positions helped him develop customer service skills and an understanding of team dynamics, which continue to influence his work ethic and approach to collaboration.