Elizabeth Hawkins

Elizabeth Hawkins

Group Operations & Implementation Director @ Sanderson

About Elizabeth Hawkins

Operation and Implementation Director at Sanderson

Elizabeth Hawkins serves as the Operation and Implementation Director at Sanderson. In this role, she oversees the operational side of the company, managing shared services teams to ensure efficient and effective service delivery. Her responsibilities also extend to providing governance to ensure compliance with relevant legislation. Elizabeth's role is crucial in aligning operational activities with the company's strategic goals, ensuring seamless client interactions, and maintaining high standards of service.

Elizabeth Hawkins: Client Interaction and Service Implementation

Elizabeth Hawkins is deeply involved in client interactions at Sanderson, playing a pivotal role in bringing services to life. She emphasizes open communication with clients to understand their needs and expectations. Her approach ensures that services are tailored to meet client requirements, enhancing their overall experience. By focusing on business continuity and making decisions based on integrity, Elizabeth helps maintain strong and lasting client relationships.

Governance and Compliance Management by Elizabeth Hawkins

In her position at Sanderson, Elizabeth Hawkins provides governance to ensure the company complies with pertinent legislation. Her work involves regularly reviewing processes and policies to ensure they meet legal standards and industry regulations. By prioritizing compliance, Elizabeth helps safeguard the company against legal risks and promotes a culture of accountability and transparency.

Process Enhancement and Customer Engagement at Sanderson

Elizabeth Hawkins focuses on enhancing and streamlining processes to make it simple and easy for customers to engage with Sanderson. Her efforts aim to reduce redundancies and optimize workflows, providing a more efficient service delivery model. By simplifying processes, Elizabeth ensures that customers can interact with the company with minimal friction, improving their overall experience and satisfaction.

Elizabeth Hawkins: Approach to Business Operations

Elizabeth Hawkins' approach to her role at Sanderson revolves around open communication, business continuity, and integrity-based decision-making. She values transparent communication with both clients and team members, fostering a collaborative work environment. Her commitment to business continuity ensures that operations run smoothly without interruptions. Elizabeth's integrity-based approach to decision-making helps build trust both within the organization and with clients, reinforcing the company's reputation for reliability and ethical practices.

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