Ron Harrold

Ron Harrold

Complaints Manager @ Sanderson

About Ron Harrold

Ron Harrold is a Complaints Manager with over 35 years of experience in financial services, currently working at Sanderson in Edinburgh City, Scotland. He specializes in wealth management and financial planning, having held various roles in customer relations, compliance, and financial advising across multiple financial institutions.

Current Role at Sanderson

Ron Harrold serves as the Complaints Manager at Sanderson, a position he has held since 2020. He operates from Edinburgh City, Scotland, United Kingdom. In this role, he is responsible for managing customer complaints and ensuring that issues are resolved effectively. His experience in financial services contributes to his ability to handle complex customer inquiries and maintain high standards of customer service.

Previous Experience in Financial Services

Ron Harrold has over 35 years of experience in the financial services industry. Prior to his current role, he worked at various organizations, including Yorkshire Bank as a Manager for 19 years, and as an Independent Financial Advisor at Millfield Partnership and Bates Investment Services Limited. His diverse background includes roles focused on customer relations, compliance, and financial advisory services.

Expertise in Wealth Management and Financial Planning

Ron specializes in wealth management and financial planning. His areas of expertise include inheritance tax (IHT) planning, pension planning, investments, mortgages, and protection planning. He has conducted individual customer reviews into the suitability of regulated products, such as ISAs and investment bonds, ensuring that clients receive appropriate financial advice.

Education and Professional Qualifications

Ron Harrold holds a Diploma for Financial Advisers (LIBF) - Level 4 QCF and a Level 6 QCF qualification as an Associate of the Chartered Institute of Bankers, now known as LIBF. These qualifications reflect his commitment to professional development in the financial services sector and enhance his ability to provide informed financial advice.

Knowledge of Regulatory Compliance

Ron possesses a strong understanding of Know Your Customer (KYC) requirements and Anti-Money Laundering (AML) regulations. His experience in compliance and audit consulting, along with his knowledge of conduct risks within financial organizations, positions him well to navigate the regulatory landscape in the financial services industry.

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