Erik Sears
About Erik Sears
Erik Sears is a Business Analyst with over 10 years of experience in troubleshooting hardware and software issues. He holds an Associate's degree in Computer Electronics and Engineering Technology and a Bachelor's degree in Computer Information Systems, and has worked for companies such as WoodmenLife, Dell, and Sandhills Publishing.
Work at Sandhills Publishing
Erik Sears has been employed at Sandhills Publishing as a Business Analyst since 2015. In this role, he utilizes his extensive experience in troubleshooting hardware and software issues to enhance operational efficiency. His responsibilities include analyzing business processes and implementing solutions that improve productivity. Erik's tenure at Sandhills Publishing has allowed him to contribute significantly to various projects, leveraging his technical skills and analytical capabilities.
Education and Expertise
Erik Sears holds an Associate's degree in Computer Electronics and Engineering Technology from ITT Technical Institute-Omaha, which he completed from 2002 to 2004. He furthered his education at Bellevue University, earning a Bachelor's degree in Computer Information Systems from 2012 to 2014. Additionally, he studied Computer Science at Creighton University from 2007 to 2011. Erik also holds A+ and Network+ certifications, underscoring his expertise in computer repair and network management.
Background in Technical Support
Before his current position, Erik Sears gained valuable experience in technical support roles. He worked at Dell from 2004 to 2006, where he provided technical assistance to customers. Following that, he served as Senior Laptop Support at WoodmenLife from 2011 to 2015, focusing on hardware and software troubleshooting in the Greater Omaha Area. These roles equipped him with practical skills in addressing technical issues in corporate environments.
Specialization in Process Development
Erik Sears specializes in process development, with a focus on computer hardware and software. His expertise extends to addressing malware and virus issues, which are critical in maintaining system integrity and security. This specialization is a key asset in his role as a Business Analyst, where he analyzes and optimizes business processes to enhance overall performance.