Wesley Laursen
About Wesley Laursen
Wesley Laursen is a macOS Information Enterprise Systems Technologist at Sandia National Laboratories with extensive experience in Mac support and technical roles.
Mac OS Information Enterprise Systems Technologist at Sandia National Laboratories
Wesley Laursen currently holds the position of macOS Information Enterprise Systems Technologist at Sandia National Laboratories. Based in Albuquerque, New Mexico, he began this role in 2021. His responsibilities involve managing and overseeing macOS enterprise systems, ensuring that they function efficiently and securely. Sandia National Laboratories is known for its high-tech research and development, making his role crucial in maintaining their technological infrastructure.
Previous Role at Encantado Technical Solutions
In 2021, Wesley Laursen served as a Mac End User Support Technician II at Encantado Technical Solutions for five months. During his tenure in Albuquerque, New Mexico, he provided technical support for macOS users, troubleshooting issues and ensuring seamless operations for end-users. This role emphasized his expertise in end-user support and problem resolution.
Mac Support Technician at ASRC Federal
Wesley Laursen worked at ASRC Federal from 2020 to 2021 as a Mac Support Technician II. Over the course of one year in Albuquerque, New Mexico, he was responsible for supporting macOS systems. His role included diagnosing and resolving technical problems, as well as ensuring the smooth operation of Mac computers within the organization.
Experience at Apple
Wesley Laursen has an extensive history with Apple, spanning multiple positions over several years. Starting as a Mac Specialist from 2006 to 2007, he then served as Genius Admin for one year. From 2008 to 2020, he worked as a Genius, providing technical support and expertise. He briefly took on the role of Technical Advisor for 11 months in 2018. Throughout his time at Apple in Albuquerque, New Mexico, he played a vital role in customer support and technical problem-solving for Macs.
Education and Training
Wesley Laursen has a solid academic foundation in computer and information sciences. He studied Computer/Information Technology Administration and Management at Central New Mexico Community College from 2006 to 2008. Prior to that, he attended the New Mexico Institute of Mining and Technology from 2004 to 2005, focusing on Computer and Information Sciences and Support Services. His educational background has equipped him with the knowledge and skills necessary for his roles in IT and technical support.