Hakan Beyalan
About Hakan Beyalan
Hakan Beyalan is a Customer Success Specialist with a background in Computer Engineering and Applied Informatics. He has extensive experience in software development and product support, having worked for several technology companies in Istanbul, Turkey.
Work at Sandvine
Hakan Beyalan has been employed at Sandvine as a Customer Success Specialist since 2017. In this role, he focuses on ensuring customer satisfaction and optimizing the use of Sandvine's products and services. His experience in customer support and product development contributes to his effectiveness in addressing client needs and enhancing user experience.
Education and Expertise
Hakan Beyalan holds a Bachelor of Engineering (B.Eng.) in Computer Engineering from Kadir Has Üniversitesi, where he studied from 2003 to 2008. He furthered his education at Istanbul Technical University, earning a Master’s Degree in Applied Informatics from 2015 to 2017. His academic background provides a strong foundation in technical and analytical skills relevant to his career.
Background in Software Development
Hakan Beyalan has a diverse background in software development and product support. He began his career as a Software Developer at ISOFT Bilişim Hizmetleri Yazılım Geliştirme A.Ş. in 2007. He then worked at Nortel Networks as a Global Product Support Engineer from 2008 to 2010, followed by a position at Huawei as a Software Developer from 2010 to 2011. His roles have equipped him with extensive experience in technical support and software engineering.
Experience at Argela Technologies
From 2012 to 2017, Hakan Beyalan served as a Senior Product Development Engineer at Argela Technologies. In this position, he was involved in the development and enhancement of technology solutions. His tenure at Argela Technologies contributed to his expertise in product development and engineering practices.
Career at Alcatel-Lucent
Hakan Beyalan worked at Alcatel-Lucent as a Senior Global Product Support Engineer from 2011 to 2012. In this role, he provided support for global product lines, helping to resolve technical issues and improve product functionality. This experience further solidified his skills in customer support and technical problem-solving.