Jacob Taylor
About Jacob Taylor
Jacob Taylor is a Manager of IT Service Management at Sandvine, where he has worked since 2021. He studied Information Technology at triOS College from 2013 to 2015 and has previous experience as an IT Service Advisor and Network Technical Assistant.
Current Role at Sandvine
Jacob Taylor currently holds the position of Manager, IT Service Management at Sandvine. He has been in this role since 2021, contributing to the company's IT service operations. His responsibilities likely include overseeing service management processes and ensuring the delivery of high-quality IT services within the organization.
Previous Experience at Sandvine
Prior to his current role, Jacob Taylor worked at Sandvine for a total of six years. He initially served as a Service Advisor - Co-op for four months in 2015, followed by a position as an IT Service Advisor from 2015 to 2021. His experience in these roles provided him with a strong foundation in IT service management and customer support.
Education and Expertise
Jacob Taylor studied at triOS College, where he achieved a diploma in Information Technology from 2013 to 2015. His education equipped him with essential skills in IT, which he has applied throughout his career in various technical roles. This background in information technology supports his current managerial position.
Early Career at triOS College
Before joining Sandvine, Jacob Taylor worked as a Network Technical Assistant at triOS College Business Technology Healthcare for four months in 2014. This early experience in a technical support role contributed to his understanding of network systems and service management, laying the groundwork for his future career in IT.