Jamie Easton
About Jamie Easton
Jamie Easton is a Manufacturing Associate at Sandvine in Waterloo, Ontario, with 18 years of experience in the role. He specializes in enhancing technical documentation and has significantly reduced software licensing corrective tickets since 2012.
Work at Sandvine
Jamie Easton has been employed at Sandvine as a Manufacturing Associate since 2006. In this role, Easton conducts detailed interviews with subject matter experts to enhance the technical documentation within the department. Additionally, Easton has taken on a backup/co-shipper role, ensuring on-time deliveries and addressing courier issues while maintaining knowledge of basic customs requirements. Since 2012, Easton has driven down the number of corrective tickets related to software licensing by over 90%, demonstrating a commitment to operational efficiency.
Previous Employment Experience
Prior to joining Sandvine, Jamie Easton worked at Kuntz Electroplating Inc. as a Racker/Inspector from 2002 to 2004. Easton also held a position as a General Labourer at Express Employment Professionals from 2005 to 2010, accumulating five years of experience in the Kitchener, Canada Area. Earlier in their career, Easton worked as a Page at the Waterloo Public Library from 2000 to 2003, gaining valuable experience in customer service and organizational skills.
Education and Expertise
Jamie Easton possesses expertise in technical documentation and manufacturing operations. Easton has defined and thoroughly documented various roles within the Manufacturing Operations department, including incoming inspection, receiving, shipping, assembly, testing, and licensing. This documentation effort supports operational clarity and enhances departmental efficiency. Easton also organizes and continuously improves technical documentation, which includes product photography, the creation of PDF forms, and video editing.
Achievements in Technical Documentation
Throughout their tenure at Sandvine, Jamie Easton has made significant contributions to the organization’s technical documentation processes. By conducting interviews with subject matter experts, Easton has enhanced the quality and clarity of documentation. The continuous improvement of technical documentation, including product photography and video editing, reflects Easton's commitment to maintaining high standards in manufacturing operations.