Kg Forwell
About Kg Forwell
Kg Forwell serves as the Vice President of Global Operations Customer Success at Sandvine, a position he has held since 2022. With extensive experience in various roles at Sandvine since 2001, he has developed expertise in systems deployment and process development within the telecommunications sector.
Current Role at Sandvine
Kg Forwell serves as the Vice President of Global Operations Customer Success at Sandvine, a position held since 2022. Based in Waterloo, Ontario, Canada, Forwell oversees operations that enhance customer satisfaction and success on a global scale. This role involves strategic leadership and the implementation of initiatives aimed at improving service delivery and operational efficiency.
Previous Positions at Sandvine
Prior to his current role, Kg Forwell held several key positions at Sandvine. He was the Director of Global Services Operations from 2017 to 2021, and before that, he served as the Director of Deployment Project Management Office from 2009 to 2011. Forwell also held the position of Director of Global Services Project Management from 2011 to 2017, and worked as a Deployment Project Manager from 2005 to 2007. His extensive experience at Sandvine spans over 16 years.
Experience at Cisco Systems
Kg Forwell worked at Cisco Systems as a Marketing Programs Manager for a brief period in 2000 to 2001. This role contributed to his understanding of marketing strategies within the technology sector, complementing his extensive experience in operations and project management.
Educational Background
Kg Forwell studied at the University of Waterloo, where he earned a Bachelor of Arts degree in Environmental Studies/Geography from 1991 to 1997. He also attended Wilfrid Laurier University, achieving a minor in Business from 1993 to 1997. This educational foundation supports his expertise in systems deployment and process development in the telecommunications industry.
Expertise and Skills
Kg Forwell possesses expertise in systems and tools deployment and process development, particularly within the telecommunications industry. He has strong skills in networking and Internet Protocol (IP), which are essential for managing complex operational frameworks and ensuring effective service delivery.