Lothar Jakobs

Lothar Jakobs

Regional VP Customer Success, Americas @ Sandvine

About Lothar Jakobs

Lothar Jakobs serves as the Regional VP of Customer Success for the Americas at Sandvine, where he has worked since 2023. He has extensive experience in managing complex projects and financial oversight, having held senior roles at various technology companies, including Openet and Amdocs.

Current Role at Sandvine

Lothar Jakobs serves as the Regional VP Customer Success for the Americas at Sandvine, a position he has held since 2023. In this role, he is responsible for managing customer relationships and ensuring successful service delivery across the region. He operates within the Atlanta Metropolitan Area, where he oversees a multi-million dollar profit and loss statement, demonstrating his financial acumen and leadership capabilities.

Previous Experience in Telecommunications

Before joining Sandvine, Lothar Jakobs held several significant roles in the telecommunications sector. He worked at Amdocs from 2015 to 2023, where he served as Charter, AT&T Prepaid Managed Services Delivery & Account Director across multiple locations, including Denver, Atlanta, and St. Louis. Prior to that, he was the Regional VP Services at Openet from 2006 to 2010 in Kuala Lumpur, Malaysia. His experience also includes positions at ST Telemedia and LHS Telekommunikation, where he focused on business support systems and customer relationship management.

Education and Credentials

Lothar Jakobs earned a Master's degree in Electronics and Computer Science from Technische Universität Darmstadt. He also holds a Certified ScrumMaster credential, which highlights his expertise in agile methodologies. This educational background supports his extensive experience in managing complex projects and driving digital transformation initiatives.

Skills and Expertise

Lothar Jakobs possesses a strong skill set that includes effective communication and relationship building with stakeholders at all levels. He has a proven track record of successfully implementing, migrating, operating, and supporting various network and business operations support systems. His continuous improvement mindset drives his passion for delivering solutions that address systems, processes, and people.

Project Management and Leadership

Throughout his career, Lothar Jakobs has demonstrated strong leadership in managing challenging projects. He has a proven ability to turn around complex initiatives by leveraging his business and technology knowledge. His experience managing a multi-million dollar P&L further illustrates his capability in overseeing service deliveries and ensuring customer success.

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