Prakash Sadasivam
About Prakash Sadasivam
Prakash Sadasivam is a Principal Technical Support Engineer at Sandvine in Waterloo, Ontario, Canada, where he has worked since 2018. He has a diverse background in technical support and system administration, with experience across various companies and operating systems.
Work at Sandvine
Prakash Sadasivam has been employed at Sandvine as a Principal Technical Support Engineer since 2018. In this role, he provides advanced technical support and solutions for Sandvine's products and services. His position is based in Waterloo, Ontario, Canada, where he has accumulated six years of experience in the technical support domain.
Previous Work Experience
Before joining Sandvine, Prakash Sadasivam held various technical support roles. He worked at CSS Corp as a Specialist (TAC) for Procera Networks from 2014 to 2018. Prior to that, he was a Linux System Administrator/Application Support Engineer at Nocsmart Inc. from 2013 to 2014. His career began at HCL Infosystems Ltd as an Associate Customer Engineer from 2009 to 2012 and included a role at Microworld Software Services Pvt Ltd as a Technical Support Engineer from 2012 to 2013.
Education and Expertise
Prakash Sadasivam studied at Thiagarajar Polytechnic College, where he earned a Diploma in Electrical and Electronics Engineering from 2007 to 2009. He also completed his +2 education in Maths and Computer at GHSS School from 2005 to 2007. His foundational education includes achieving SSLC at GHSS School from 2003 to 2004. He possesses extensive knowledge in providing technical support for server-level platforms across multiple operating systems, including Windows, Linux, and Unix.
Technical Skills and Knowledge
Prakash Sadasivam has broad knowledge in monitoring IT infrastructure within data centers using specialized monitoring software. His experience encompasses providing technical support across various operating systems and platforms, which enhances his ability to troubleshoot and resolve complex technical issues effectively.