Glenn Farmer
About Glenn Farmer
Glenn Farmer is the Director of Systems at Sangoma, with extensive experience in IT management and offshore team leadership.
Director of Systems at Sangoma
Glenn Farmer is currently serving as the Director of Systems at Sangoma. He has been in this role since 2016. His work includes overseeing the company’s system architecture and ensuring the stability and efficiency of IT operations. His responsibilities encompass the oversight of various technological initiatives and projects that contribute significantly to the operational success of the company. His technical and leadership skills play a crucial role in Sangoma’s continued growth and technological advancement.
Tenure at NetFortris
Before joining Sangoma, Glenn Farmer worked at NetFortris as the Director of Systems from 2016 to 2022. During his six-year tenure, he was responsible for leading the systems team in the Greater Los Angeles Area. His responsibilities included managing the company's IT infrastructure and ensuring system reliability and performance. His role was critical in maintaining seamless IT operations and implementing new technologies that supported the company’s business objectives.
Managerial Roles in Raytheon Technical Services Company
Glenn Farmer spent a significant portion of his career at Raytheon Technical Services Company, holding multiple managerial positions. He served as a Senior Principal Specialist for IT Projects in Dulles, VA, from 2009 to 2011, and as an IT Customer Support Manager in Washington D.C. Metro Area from 2006 to 2009. Additionally, he worked as an Information Technology Manager in Moscow, Russian Federation from 1997 to 2006, and as a Country Manager in Minsk, Belarus from 1994 to 1997. His roles included leading IT teams, managing offshore operations, and ensuring service delivery across various international locations.
Educational Background and Certifications
Glenn Farmer has a comprehensive educational background in both IT and language studies. He holds a B.A. in Soviet Studies from the University of Maryland Global Campus, which he completed between 1985 and 1989. He also earned a Certificate from The George Washington University in the Intensive Intermediate Russian Program in 1988. Additionally, he has completed the Basic Course in Russian Language at the Defense Language Institute Foreign Language Center from 1982 to 1983. In 2010, he achieved ITIL Operational Support and Analysis (OSA) certification from ITSM Academy.
Experience in Systems and Database Administration
Glenn Farmer has extensive experience in systems and database administration. As a MySQL DBA & DB support coordinator, he focuses on maintenance, data normalization, and lifecycle functions for specific product lines. He utilizes Grafana dashboards for detailed troubleshooting and historical analysis of critical SQL, No-SQL (Couchbase), and Java application stacks to improve systems stability and reliability. His technical expertise extends to leading physical-to-virtual (P2V) conversions of legacy systems to a hyper-converged infrastructure using technologies like RHEV, Cisco UCS, Tintri, and NetApp.