Leo D'alessandro
About Leo D'alessandro
Leo D'alessandro is a Product Marketing Manager at Sangoma with extensive experience in technical support, VoIP services, and unified communication solutions.
Current Position at Sangoma
Leo D'alessandro currently holds the position of Product Marketing Manager at Sangoma. He has been in this role since 2015 and operates from Toronto, Canada. In his capacity as Product Marketing Manager, D'alessandro is involved in developing product positioning and messaging strategies based on product capabilities, competitors, and customer requirements. He also collaborates closely with the content and public relations team to generate media and blogger interest in Sangoma products.
Previous Experience at Sangoma
Prior to his current role, Leo D'alessandro held several positions at Sangoma. He was the Manager of Professional Services and Technical Support from 2013 to 2015. Before that, he served as Senior VoIP Telecom Engineer - Customer Service from 2010 to 2013. These roles helped him to develop in-depth expertise in designing and troubleshooting complex voice network elements and advanced VoIP services.
Career at Rogers Wireless
Before joining Sangoma, Leo D'alessandro worked at Rogers Wireless. He served as Senior Wireless Technical Support Analyst from 2009 to 2010 and as Senior Technical Support Consultant from 2008 to 2009. His responsibilities in these roles involved providing high-level technical support and troubleshooting for wireless services.
Educational Background
Leo D'alessandro holds a Bachelor of Computer Engineering from Ryerson University. Additionally, he is a SIP School Certified Associate, specializing in SIP Trunking, SS7 networks, and Session Border Controllers. This combination of academic and practical certifications underpins his capacity to integrate unified communication solutions across both service providers and enterprise environments.
International Training Sessions
Leo D'alessandro has a significant background in conducting technical training sessions internationally. His experience includes training sessions conducted in regions such as Europe, Asia, and the USA. These sessions cover complex technical topics and are designed to improve the knowledge and capabilities of professionals in the field of VoIP and unified communications.