Malcolm Davenport
About Malcolm Davenport
Malcolm Davenport is the Vice President of Product Management at Sangoma, with extensive experience in product management and development in the telecommunications industry.
Title
Malcolm Davenport holds the position of Vice President Of Product Management at Sangoma since 2022.
Company
Malcolm Davenport is currently part of Sangoma, a leading provider in Unified Communications as a Service (UCaaS) and premises-based UC solutions, as well as open source software products and toolkits.
Professional Experience
Malcolm Davenport's tenure at Sangoma began with his role as a Senior Product Manager from 2018 to 2019, followed by his promotion to Director of Product Management from 2019 to 2022. In 2022, he briefly served as Senior Director of Product Management before attaining his current position as Vice President Of Product Management. Prior to joining Sangoma, Malcolm accumulated extensive experience at Digium, where he held multiple roles including Senior Product Manager, Product Manager, Channel and Technical Sales, and Product and Systems Development. His career started with an internship at Interstate Valley Telephone Company in 1996.
Education and Expertise
Malcolm Davenport completed his Bachelor of Science degree in Information Systems Management from Auburn University, where he studied from 1998 to 2003. His educational background laid the foundation for his expertise in product management and technical sales within the telecommunications industry.
Key Achievements
Malcolm Davenport managed a team responsible for Sangoma's portfolio of UCaaS and premises-based UC offerings, achieving notable success such as reducing roll-out time for new software versions through workflow changes. Additionally, he exceeded customer churn goals consistently, especially during the challenges posed by the COVID pandemic. Malcolm successfully rationalized three VoIP telephone lines into a single product line, thereby streamlining processes across multiple departments. He also set a dynamic product roadmap that aligned with frequent corporate acquisitions and strategic directives.