Astrid Tate

Astrid Tate

Customer Service Assistant, Europe @ SANS Institute

About Astrid Tate

Astrid Tate is a Customer Service Assistant at SANS Institute in Swansea, Wales, with a background in Hispanic Studies from The University of Sheffield, where she graduated with first-class honors. She has previous experience in customer service and translation, and is currently training in the cybersecurity sector.

Work at SANS Institute

Astrid Tate currently holds the position of Customer Service Assistant for Europe at SANS Institute. She has been with the organization since 2021, contributing to customer service operations in Swansea, Wales. Her role involves supporting clients and ensuring a high level of service delivery in the cybersecurity education sector.

Education and Expertise

Astrid Tate studied at The University of Sheffield, where she pursued a Bachelor of Arts in Hispanic Studies from 2016 to 2021. She achieved first class honours, reflecting her academic performance. In addition to her degree, she has begun training in the cybersecurity sector, indicating her interest in expanding her expertise in this field.

Background

Before joining SANS Institute, Astrid gained experience in various roles. She worked as a Baker at Tesco in Sheffield for six months in 2018. Additionally, she served as a Translator for Unitrip.in, a travel solutions company, for three months in 2017. These positions provided her with diverse skills in customer service and communication.

Career Transition to Cybersecurity

Astrid Tate has initiated training in the cybersecurity sector, marking a significant shift in her career focus. This transition aligns with the growing demand for cybersecurity professionals and reflects her commitment to developing skills in this critical area of technology.

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