Karen Hertan
About Karen Hertan
Karen Hertan serves as the Director of Courseware Management at SANS Institute, a position she has held since 2015. She has extensive experience in operations management, having previously worked in various roles at Medical Reimbursements of America, Emergency Medicine Physicians, and Per-Se Technologies.
Current Role at SANS Institute
Karen Hertan serves as the Director of Courseware Management at SANS Institute. She has held this position since 2015, contributing to the development and management of educational materials and resources. Her role involves overseeing course content and ensuring it meets the standards of the institute, which is known for its focus on cybersecurity training.
Previous Experience at Medical Reimbursements of America, LLC
Karen Hertan worked at Medical Reimbursements of America, LLC from 2007 to 2013. Initially, she served as Operations Manager for three years, where she focused on streamlining operations. She then advanced to the role of Director of Operations, where she continued to enhance operational efficiency for an additional three years in Brentwood, TN.
Experience in Healthcare Operations Management
Prior to her tenure at Medical Reimbursements of America, Karen Hertan was the Operations Manager at Emergency Medicine Physicians for one year from 2003 to 2004 in Roseville, CA. This role involved managing operational aspects of the organization, contributing to her extensive background in healthcare operations.
Background in Technology and Management
Karen Hertan's career began at Per-Se Technologies, where she worked as a Manager from 1996 to 2001 in Novato, CA. This five-year experience provided her with a solid foundation in technology management. Additionally, she served as CBO Manager at Results Physiotherapy for one year in Franklin, TN, from 2014 to 2015, further expanding her management expertise.